April 23, 2026
Airbnb Welcome Book: The Complete Guide to Impress Your Guests
Create a professional welcome book that boosts your 5-star reviews. Discover the 8 essential sections and mistakes to avoid.
Why a Welcome Book Changes Everything
Superhosts using a digital welcome book receive 40% fewer messages and 2x more 5-star reviews on communication.
The 8 Essential Sections
1. Welcome page with photo
A beautiful photo of your property with a personalized welcome message.
2. WiFi and access codes
WiFi first, always. Add door, gate, and lockbox codes.
3. Check-in instructions
Check-in time, step-by-step procedure, video if possible.
4. House rules
Be clear but kind. Rules prevent 90% of conflicts.
5. Host contact
Phone, WhatsApp, email. A direct call button provides great reassurance.
6. Nearby places map
Restaurants, pharmacy, supermarket. With integrated Google Maps.
7. Transport and parking
How to get from the airport, where to park.
8. Extras and upsells
Offer additional services to increase your revenue.